Terms of Service

Last updated: May 5, 2026

1. Parties and Scope

These Terms of Service ("Terms") govern the legal relationship between Q-eN Computer Tech ("Company", "we", "us"), a Connecticut-based company operating under the brand itsbigday, and the individuals or entities ("User", "you") who access or use the digital invitation service ("Service") at itsbigday.com.

  • Company: Q-eN Computer Tech
  • Address: 738 Washington Ave, West Haven, CT 06516, USA
  • Email: support@itsbigday.com

By accessing the Service, creating an account or using any feature, you confirm you have read, understood and agreed to these Terms. If you do not agree, do not use the Service.

2. Description of Service

itsbigday is an online platform for creating, customising and sharing digital invitations for weddings, engagements, birthdays and other special events. Core features include:

  • Visual invitation design using ready-made templates
  • RSVP collection and guest management
  • Photo gallery and music integration
  • Guestbook and gift list management
  • Invitation sharing via a unique link
  • Visit and attendance analytics

Important Limitation: Purchased invitations can be edited for a period of 15 days from the date of purchase, provided that the event date has not yet passed.

Features and pricing may be updated with prior notice.

3. Account Registration and Security

  • You must provide accurate, current and complete information.
  • You must be 18 years of age or older, or have parental/guardian consent.
  • You are responsible for keeping your password confidential.
  • You are responsible for all activity under your account.
  • Report any unauthorised access immediately to support@itsbigday.com.

You may also register via Google OAuth 2.0. Google's Privacy Policy and Terms of Service apply in addition to these Terms.

4. Subscription Plans and Payment

  • Payments are processed by PCI DSS Level 1 certified Stripe, Inc. Card details are not stored on our servers.
  • Prices are in US Dollars (USD) and may be subject to applicable taxes.
  • Subscriptions auto-renew at the end of each billing cycle unless cancelled.
  • Cancellations take effect at the end of the current period; no refund is issued for unused time unless expressly stated.
  • We reserve the right to modify pricing with at least 30 days' notice.

See our Refund Policy or contact support@itsbigday.com for refund requests.

5. User Content

You retain all intellectual property rights in content you upload ("User Content"). By uploading, you grant us a non-exclusive, royalty-free, worldwide licence to store, process and display your content solely to provide the Service. This licence ends when you close your account.

The user is entirely and solely responsible for any and all content (including text, images, videos, audio, and links) they or their guests upload or add to their invitation. This includes full responsibility regarding copyrights, trademarks, and legality. The Company cannot and will not be held liable under any circumstances for the content generated by users or their guests.

Any invitations containing illegal, unauthorized, or copyrighted material without permission can be reported to support@itsbigday.com. The Company reserves the right to permanently remove such invitations from publication immediately, without prior notice and without any refund.

Voice recordings and media files uploaded by guests to the Guestbook may be permanently deleted from our servers no earlier than 60 days after the event date. Users will be notified via email before this deletion occurs.

6. Prohibited Uses

  • Creating or distributing false, deceptive or harmful content
  • Impersonating any person or entity
  • Sending unsolicited bulk messages (spam)
  • Attempting to circumvent or damage platform infrastructure
  • Using automated tools for unauthorised bulk access
  • Reproducing copyrighted material without permission
  • Promoting illegal activities or sharing hate speech

7. Intellectual Property

All software, designs, branding, logos, templates and original content on the platform are owned by Q-eN Computer Tech and protected under the US Copyright Act and international intellectual property law. No platform elements may be copied, reproduced or commercially used without prior written consent.

8. Third-Party Services

  • Natro: Email delivery and delivery notification infrastructure
  • Stripe, Inc.: Payment processing and subscription management
  • Google LLC: Sign-in via Google (OAuth 2.0) authentication

We do not guarantee the uninterrupted operation of third-party services and are not liable for damages caused by their failures.

9. Disclaimer of Warranties

To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind — express or implied — including merchantability, fitness for a particular purpose, title or non-infringement. We do not warrant uninterrupted, error-free or secure operation.

10. Limitation of Liability

To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential or punitive damages, including loss of data, profits or revenue. Our total aggregate liability shall not exceed the total fees you paid during the 12 months preceding the claim.

11. Account Suspension and Termination

You may close your account at any time via account settings or by emailing support@itsbigday.com. We may suspend or terminate your account without notice for breach of these Terms, illegal activity or compromise of platform security. Invitation content is permanently deleted 90 days after account closure.

12. Changes to These Terms

We may update these Terms at any time. Material changes will be communicated at least 30 days before they take effect via email or in-app notification. Continued use after the effective date constitutes acceptance.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Connecticut and applicable US federal law, without regard to conflict-of-law principles. Any dispute shall be subject to the exclusive jurisdiction of the state and federal courts located in New Haven County, Connecticut, USA. Both parties waive the right to a jury trial.

Users in Turkey retain the right to bring claims before Turkish Consumer Arbitration Committees under Law No. 6502; this clause does not limit those statutory rights.

14. General Provisions

  • Severability: If any provision is invalid, the remaining provisions remain in effect.
  • No Waiver: Failure to enforce any right does not constitute a waiver.
  • Entire Agreement: These Terms, the Privacy Policy and the Refund Policy constitute the entire agreement between you and the Company.

15. Contact